People always ask for my opinion about website hosting and here’s my opinion about Jumpline hosting.
Think of it as a quick little Public Service Announcement about the skeevy annual hosting program at http://www.jumpline.com.
1) No 24/7/365 technical support; the minimum standard for hosting in my opinion.
2) Can’t cancel an annual contract until within 30 days of your renewal/billing.
That’s right, try to cancel three months ahead of time – they won’t let you. Try to cancel six months ahead of time, because you moved your hosting for someone with 24/7/365 technical support – no can do.
This scheme really sets up a situation where you might automatically get billed even if you don’t host your account there anymore.
Try to cancel after your “renewal” date and they charged your credit card and it’s too bad. They won’t give you a credit. They’ll refer you to their fine-print terms of service.
Very skeevy, indeed.
3) AGAIN: This company will automatically renew your hosting and charge your credit card, if you do not cancel it within, and only within, the 30 day period prior to your renewal.
4) You also have to cancel by calling in and can’t cancel in your control/account panel. That’s skeevy too.
Recommendation: Just say NO to Jumpline hosting.
I’ve been using Hostgator for about a month now, one of their dedicated hosting packages as well as their business package – and I would recommend Hostgator very highly.
Hostgator
No baloney auto-charge schemes
Cancel from your hosting control panel, no need to call in
GREAT technical support 24/7/365, I love their online chat support!
Great price, lots of options
Oh… did I say: excellent technical support 24/7/365
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